CONWAY — Some guests were at the water park. Others sleeping in their rooms. One family had just come back from a celebratory meal at the Sea Dog restaurant down the street. Nobody was expecting the beautiful Saturday afternoon to turn out the way it did, either jumping from balconies, being herded onto buses to other hotels or watching in horror from the front lawn as flames shot out of the windows of the expansive Red Jacket Mountain View Resort in North Conway.
As Nehemias Castillo, a 44-year-old maintenance director for Lincoln Properties in Boston, related, the first tell-tale sign was the faint sound of an alarm he heard as he and his wife, Kelly, and their four children returned from lunch at Sea Dog. The family from Plaistow and Boston were celebrating the end of vacation for the kids: Isaiah, 15; Gizelle, 13; Jasmyn, 10; and Julian, 5.
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