From snowplows to school buses: 10 ways cities are getting smarter
The term “smart city” used to evoke shiny infrastructure projects—sensors bolted to streetlights, standalone apps, and dashboards that mostly reported activity, including maps and charts that looked impressive in a control room but weren’t connected to dispatch, work orders, routing, or how crews made decisions in the field. What’s changing now is quieter, but more consequential. It’s operational, and residents are starting to feel it in the basics: plowed streets, passable roads, reliable trash service, faster restoration after storms, and safer buses.
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