Are you sure you could tell if an AI chatbot were trying to sell you something?

(ANN ARBOR, MI) Hundreds of millions of people consult artificial intelligence chatbots on a daily basis for everything from product recommendations to romance, making them a tempting audience to target with potentially below-the-radar advertising. Indeed, our research suggests AI chatbots could easily be used for covert advertising to manipulate their human users.

We are computer scientists who have been tracking AI safety and privacy for several years. In a study we published in an Association for Computing Machinery journal, we found that chatbots trained to embed personalized product ads in replies to queries influenced people’s choices about products. And most participants didn’t recognize that they were being manipulated.

Originally published on theconversation.com, part of the BLOX Digital Content Exchange.

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