CONWAY — Chances are you may not recognize any of the Conway Police Department’s dispatchers, but if they spoke, you’d probably recognize their voices. These are the unsung heroes in our communities — the calm voice on the other end of the phone when people are often in their most dire moments and need immediate help.

National Public Safety Telecommunicators Week runs through this Saturday. First created by dispatcher Patricia Anderson of the Contra Costa County Sheriff’s Office in California in 1981 and then proclaimed by President Bill Clinton in 1994 to set the second week of April as NPSTW.

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