How to build safe and trustworthy AI agents

kAm%96 :562 @7 2FE@?@>@FD k2 9C67lQ9EEADi^^K2A:6C]4@>^3=@8^2:\286?E^Qmpx 286?EDk^2m E92E C6D62C49 AC@DA64ED[ BF2=:7J =625D[ 4C62E6 4@?E6?E 3C:67D[ 2?5 6?C:49 52E2 24C@DD J@FC 3FD:?6DD DJDE6>D H9:=6 J@F D=66A D@F?5D 2AA62=:?8] p?5 H:E9 ?@\4@56 286?E 3F:=56CD[ E92E A:E49 :D C62=]k^Am

kAmqFE 2? 286?E :D @?=J FD67F= :7 J@F 42? ECFDE :E E@ 5@ E96 C:89E E9:?8] $A665 H:E9@FE 4@?EC@= :D ;FDE 492@D H:E9 36EE6C 3C2?5:?8]k^Am

kAm%9:D 8F:56 7C@> k2 9C67lQ9EEADi^^K2A:6C]4@>^Qm+2A:6Ck^2m 4@G6CD E96 AC24E:42= DEC2E68:6D E92E >2<6 E96 5:776C6?46 36EH66? 2? px 286?E J@FC E62> ECFDED 2?5 @?6 E92E 86ED EFC?65 @77 27E6C :ED 7:CDE >:DE2<6]k^Am

k9bm(92E >2<6D 2? px 286?E D276nk^9bm

kAmp D276 px 286?E 92Dik^Am

kF=mk=: 52E2\=:DE\:E6>\:5lQ6f7`754e2b634hg73aaaaah55agca___gQmkDEC@?8ms67:?65 D4@A6k^DEC@?8m] xE 42? @?=J 2446DD E96 2AAD[ 52E2[ 2?5 24E:@?D :E ?665D 7@C :ED DA64:7:4 ;@3] }@E9:?8 >@C6]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6e_ef25a3cc4256c75e2a`3ec4`fb5d77QmkDEC@?8mwF>2? @G6CD:89E 2E 4C:E:42= A@:?EDk^DEC@?8m] u@C 9:89\DE2<6D 564:D:@?D[ 2 9F>2? C6G:6HD 2?5 2AAC@G6D 367@C6 E96 24E:@? :D 6I64FE65]k^=:mk=: 52E2\=:DE\:E6>\:5lQ64efh4d_25d3a6cbfb35hadegc`g_7c32QmkDEC@?8mr@?E6?E D2768F2C5Dk^DEC@?8m] x?AFED 2?5 @FEAFED 2C6 D4C66?65 7@C :DDF6D =:<6 A6CD@?2==J :56?E:7:23=6 :?7@C>2E:@? W!xxX[ AC@>AE :?;64E:@? 2EE6>AED[ @C E@I:4 4@?E6?E 367@C6 E96J C6249 E96:C 56DE:?2E:@?]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6b5725h626bggg3c33f`a7_6g5ahh`5fdQmkDEC@?8m~3D6CG23:=:EJk^DEC@?8m] *@F 42? D66 H92E E96 286?E 5:5[ H96? :E 5:5 :E[ 2?5 H9J]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6bh56f54572cdb337dgb2h6gbced_5bedQmkDEC@?8m#64@G6C23:=:EJk^DEC@?8m] %96 286?E :D?VE 8:G6? A6C>:DD:@? E@ 5@ 2?JE9:?8 :CC6G6CD:3=6]k^=:mk^F=m

kAm%96 286?ED E92E 62C? ECFDE :? AC@5F4E:@? 2C6 E9@D6 56D:8?65 H:E9 2== E96D6 8F2C5C2:=D 7C@> E96 368:??:?8]k^Am

k9bm$E2CE H:E9 D4@A6[ ?@E DA665k^9bm

kAm%96 >@DE 4@>>@? >:DE2<6 H96? 3F:=5:?8 px 286?ED :D 8:G:?8 E96> E@@ >F49 2446DD E@@ 62C=J] xEVD E6>AE:?8 E@ 4@??64E 6G6CJ 2AA :? J@FC DE24< 2?5 =6E E96 286?E 7:8FC6 @FE H92E :E ?665D[ 3FE E92EVD F??646DD2CJ 2?5 42? 36 C:D<J]k^Am

kAm$E2CE H:E9 E96 >:?:>F> D6E @7 A6C>:DD:@?D J@FC 286?E ?665D E@ 5@ :ED ;@3] x7 J@FC 286?EVD ;@3 :D E@ C6D62C49 AC@DA64ED 2?5 4C62E6 5C27E 6>2:=D[ :E ?665D 2446DD E@ J@FC r#| 2?5 6>2:= W5C27E 4C62E:@? @?=J[ ?@E D6?5:?8[ :D C64@>>6?565X] xE 5@6D?VE ?665 2446DD E@ J@FC 3:==:?8 DJDE6>[ J@FC w# E@@=D[ @C J@FC AC@5F4E:@? 52E232D6]k^Am

kAmp86?ED H:E9 ?2CC@H D4@A6 2C6 62D:6C E@ E6DE[ 62D:6C E@ 563F8[ 2?5 62D:6C E@ ECFDE] x7 D@>6E9:?8 8@6D HC@?8[ E96 3=2DE C25:FD :D 4@?E2:?65] p 76H <6J AC:?4:A=6D H@CE9 7@==@H:?8ik^Am

kF=mk=: 52E2\=:DE\:E6>\:5lQ6agf2fb`a65d6fc_3256e4e2a4aff44`3QmkDEC@?8m~?6 286?E[ @?6 ;@3k^DEC@?8m] qF:=5 DA64:2=:K65 286?ED H:E9 4=62C C6DA@?D:3:=:E:6D[ E96? FD6 k2 9C67lQ9EEADi^^K2A:6C]4@>^3=@8^2:\286?E\@C496DEC2E:@?^Qm286?E\E@\286?E 4@>>F?:42E:@?k^2m E@ 4@@C5:?2E6 36EH66? E96>] x? @?6 286?EVD D6EFA[ J@F >:89E 255 2 Q42== 286?EQ E@@=[ A@:?E :E 2E 2?@E96C 286?E :? J@FC DE24<[ 2?5 56D4C:36 H96? E@ FD6 :E] pE CF?E:>6[ p86?E p 42? 2FE@>2E:42==J 56=682E6 E96 DF3E2D< E@ p86?E q H96? 2AAC@AC:2E6[ H:E9@FE J@F :? E96 =@@A]k^=:mk=: 52E2\=:DE\:E6>\:5lQ67`__2c`g3h65`b`e2b_7bchcf42``a7cQmkDEC@?8m$6A2C2E6 C625 7C@> HC:E6k^DEC@?8m] $E2CE H:E9 286?ED E92E 42? C625 2?5 2?2=JK6 52E2 3FE 42?VE >@5:7J :E] tIA2?5 HC:E6 2446DD @?=J 27E6C J@FVG6 3F:=E 4@?7:56?46 :? E96 286?EVD ;F58>6?E]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6632ed_e277ch5b3`4ch5h24d4hcc5`5aQmkDEC@?8m&D6 5C27E DE2E6D @G6C 5:C64E 24E:@?Dk^DEC@?8m] x?DE625 @7 =6EE:?8 2? 286?E D6?5 2? 6>2:=[ 92G6 :E 4C62E6 2 5C27E] x?DE625 @7 92G:?8 :E FA52E6 2 r#| C64@C5 5:C64E=J[ 92G6 :E AC@A@D6 E96 FA52E6 7@C C6G:6H]k^=:mk^F=m

k9bm!FE 9F>2?D :? E96 =@@A H96C6 :E >2EE6CDk^9bm

kAmk2 9C67lQ9EEADi^^K2A:6C]4@>^3=@8^9JA6C2FE@>2E:@?^QmuF== 2FE@>2E:@?k^2m :D E96 8@2=[ 3FE 7F== 2FE@>2E:@? @? 52J @?6 :D 2 >:DE2<6] p55 k2 9C67lQ9EEADi^^K2A:6C]4@>^3=@8^9F>2?\:?\E96\=@@A^Qm9F>2? :? E96 =@@Ak^2m 4964<A@:?ED H96C6 E96JVC6 ?66565] *@F 5@?VE H2?E E96> 6G6CJH96C6—E92E 56762ED E96 AFCA@D6—3FE 2E E96 A@:?ED H96C6 2 HC@?8 564:D:@? H@F=5 24EF2==J 9FCE]k^Am

kAmv@@5 42?5:52E6D 7@C 9F>2? C6G:6Hik^Am

kF=mk=: 52E2\=:DE\:E6>\:5lQ6d``ef6a2h4264h_ad7d3ea5g`hfc`647QmkDEC@?8mrFDE@>6C\724:?8 4@>>F?:42E:@?Dk^DEC@?8m] p?J >6DD286 E92E 8@6D E@ 2 4FDE@>6C D9@F=5 36 C6G:6H65 F?E:= J@FVC6 4@?7:56?E E96 286?E 4@?D:DE6?E=J >66ED J@FC DE2?52C5D]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6eece5562decg5h7cfe72`63bf4dagdd2QmkDEC@?8mu:?2?4:2= @C =682= 24E:@?Dk^DEC@?8m] rC62E:?8 :?G@:46D[ >@5:7J:?8 4@?EC24ED[ FA52E:?8 A2J>6?E :?7@C>2E:@?—2?JE9:?8 H96C6 2? 6CC@C 92D C62= 7:?2?4:2= @C =682= 4@?D6BF6?46D]k^=:mk=: 52E2\=:DE\:E6>\:5lQ64222f7g72a3ag``4dha`5`_a3fc_75a`QmkDEC@?8ms2E2 >@5:7:42E:@?D E92E 2C6 92C5 E@ C6G6CD6k^DEC@?8m] %96D6 2C6 E9:?8D =:<6 56=6E:?8 C64@C5D[ >6C8:?8 5FA=:42E6D[ 2?5 492?8:?8 2446DD A6C>:DD:@?D] x7 F?5@:?8 E96 24E:@? H@F=5 36 A2:?7F=[ 255 2 4964<A@:?E]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6cab74bbghf4c64dbdadch4_6cf4e``4dQmkDEC@?8mtD42=2E:@? 564:D:@?Dk^DEC@?8m] (96? 2? 286?E 564:56D H96E96C E@ 6D42=2E6 2 E:4<6E @C 7=28 2 =625 2D 9:89\AC:@C:EJ[ 2 9F>2? D9@F=5 G6C:7J E96 ;F58>6?E 42==]k^=:mk^F=m

kAm(96C6 J@F AC@323=J 5@?VE ?665 C6G:6Hik^Am

kF=mk=: 52E2\=:DE\:E6>\:5lQ6bfbgbg4c7bc4gg`3_g35_a__6ge5g7beQm#@FE:?6 52E2 6?C:49>6?Ek^=:mk=: 52E2\=:DE\:E6>\:5lQ6dfgb2_6a2hac62hfg667egdfbb_d77_hQmx?E6C?2= ?@E:7:42E:@?Dk^=:mk=: 52E2\=:DE\:E6>\:5lQ6`6ch5`hc26b6dh`72fh3ec`7_gfa3c5fQm{@88:?8k^=:mk=: 52E2\=:DE\:E6>\:5lQ67b624a36_6cha35gca6c76d6d64e_6_6Qm!F==:?8 C6A@CEDk^=:mk=: 52E2\=:DE\:E6>\:5lQ6ef57ed37`h2763722f5aeg4ddfh62b5eQmp?J 24E:@? E92EVD 62D:=J C6G6CD:3=6 2?5 =@H\DE2<6Dk^=:mk^F=m

kAm%9:?< @7 :E =:<6 @?3@2C5:?8 2 ?6H 6>A=@J66] *@F 4964< E96:C H@C< 4=@D6=J 2E 7:CDE[ E96? 8C25F2==J 8:G6 E96> >@C6 2FE@?@>J 2D E96J AC@G6 E96>D6=G6D]k^Am

k9bm$4C66? H92E 7=@HD E9C@F89 J@FC 286?EDk^9bm

kAmpx 286?ED AC@46DD 4@?E6?E 7C@> 6IE6C?2= D@FC46Di 4FDE@>6C 6>2:=D[ 7@C> DF3>:DD:@?D[ H63 D4C2A65 52E2[ p!x C6DA@?D6D[ E96 =:DE 8@6D @?] }@E 2== @7 E92E 4@?E6?E :D D276[ 2?5 ?@E 2== @7 :E D9@F=5 7=@H E9C@F89 J@FC DJDE6>D F?4964<65]k^Am

kAm%96 C:D<D H@CE9 D4C66?:?8 7@Cik^Am

kF=mk=: 52E2\=:DE\:E6>\:5lQ6e3hdcg`3fed467h6a```4ahgddd_733fQmkDEC@?8m!6CD@?2==J :56?E:7:23=6 :?7@C>2E:@? W!xxXk^DEC@?8m] rFDE@>6C >6DD286D 2?5 7@C> DF3>:DD:@?D >2J 4@?E2:? 8@G6C?>6?E xsD[ 7:?2?4:2= 244@F?E ?F>36CD[ @C @E96C D6?D:E:G6 52E2 E92E D9@F=5?VE 36 DE@C65 @C 7@CH2C565 E@ 46CE2:? DJDE6>D]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6`bcdfcgb6_7b45454ageg_526h527_d_QmkDEC@?8m!C@>AE :?;64E:@?k^DEC@?8m] p? 2EE24<6C 6>365D :?DECF4E:@?D :? 2? 6>2:= @C 7@C> DF3>:DD:@? 56D:8?65 E@ >2?:AF=2E6 J@FC 286?EVD 3692G:@C] x7 J@FC 286?E AC@46DD6D 6IE6C?2= 4@?E6?E[ D4C66?:?8 7@C AC@>AE :?;64E:@? D9@F=5 36 2 32D6=:?6 D2768F2C5]k^=:mk=: 52E2\=:DE\:E6>\:5lQ63h2h`d2b`36c77h6f53h7fcd3_6f77`cQmkDEC@?8m%@I:4 @C 92C>7F= 4@?E6?Ek^DEC@?8m] x7 J@FC 286?E 86?6C2E6D 4FDE@>6C\724:?8 C6DA@?D6D[ D4C66? E96 @FEAFE 7@C E@I:4:EJ 367@C6 :E C62496D E96 4FDE@>6C]k^=:mk^F=m

kAm~?6 :>A@CE2?E 42G62Ei ?@ px 56E64E:@? DJDE6> 42E496D 6G6CJE9:?8] u2=D6 A@D:E:G6D 2?5 72=D6 ?682E:G6D 92AA6?] %C62E 4@?E6?E D4C66?:?8 2D @?6 =2J6C :? J@FC D276EJ DEC2E68J[ ?@E E96 6?E:C6 DEC2E68J] r@>3:?6 :E H:E9 D4@A65 A6C>:DD:@?D WD@ 6G6? :7 2 AC@>AE :?;64E:@? DF44665D[ E96 286?E 42?VE 5@ >F49 52>286X 2?5 9F>2? @G6CD:89E 7@C 2?JE9:?8 9:89\DE2<6D] s676?D6 :? 56AE9 :D E96 AC:?4:A=6 E92E >2EE6CD]k^Am

k9bm|@?:E@C 2?5 :E6C2E6 @G6C E:>6k^9bm

kAmqF:=5:?8 2 D276 286?E :D?VE 2 @?6\E:>6 6I6C4:D6] (92E E@ H2E49 7@Cik^Am

kF=mk=: 52E2\=:DE\:E6>\:5lQ6egcfgbbbf66abh`2ba7aa4g3c4eb_f7gQmkDEC@?8m$F446DD 2?5 72:=FC6 C2E6Dk^DEC@?8m] x7 2? 286?E E92E H2D CF??:?8 D>@@E9=J DE2CED 72:=:?8 >@C6 @7E6?[ D@>6E9:?8 92D 492?865] r2E49 E96D6 EC6?5D 62C=J]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6dh``26ah3d25f5df4f76aeb_35e27g7gQmkDEC@?8m"F2=:EJ @7 564:D:@?Dk^DEC@?8m] !6C:@5:42==J C6G:6H 2 D2>A=6 @7 J@FC 286?EVD @FEAFED] pFE@>2E65 4964<D 42E49 @3G:@FD 72:=FC6D[ 3FE 9F>2? C6G:6H 42E496D BF2=:EJ 5C:7E]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6`3eg``4d3fhc_db_7ea3d5f265g2gb7`QmkDEC@?8mt586 42D6Dk^DEC@?8m] !2J 2EE6?E:@? E@ E96 42D6D H96C6 J@FC 286?E 4@F=5?VE 4@>A=6E6 :ED E2D<] %96D6 2C6 H96C6 J@FV== 7:?5 82AD :? J@FC :?DECF4E:@?D 2?5 @AA@CEF?:E:6D E@ :>AC@G6]k^=:mk^F=m

kAm$6E 2 C68F=2C 4256?46 7@C k2 9C67lQ9EEADi^^K2A:6C]4@>^3=@8^:>AC@G6\2:\286?ED^QmC6G:6H:?8 A6C7@C>2?46k^2m] $A@E\4964< @FEAFED[ E96? 25;FDE :?DECF4E:@?D @C 8F2C5C2:=D 32D65 @? H92E J@F 7:?5] %9:D :D >2:?E6?2?46[ ?@E >:4C@>2?286>6?E]k^Am

k9bmc AC:?4:A=6D 7@C ECFDEH@CE9J px 286?EDk^9bm

k@=mk=: 52E2\=:DE\:E6>\:5lQ6_c3_4``6ge6d2c7h4cgdechc6`d65hg6QmkDEC@?8ms6D:8? 7@C E96 72:=FC6 42D6[ ?@E E96 92AAJ A2E9k^DEC@?8m] qF:=5 286?ED E92E 72:= 8C2467F==Ji E96J C@FE6 E@ 2 9F>2?[ =@8 E96 :DDF6[ 2?5 5@?VE E2<6 :CC6G6CD:3=6 24E:@? H96? F?46CE2:?]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6hb_5c6_g775d65h7bgafd`b`b5543e_dQmkDEC@?8mt2C? ECFDE :?4C6>6?E2==Jk^DEC@?8m] $E2CE H:E9 =@H\DE2<6D[ 62D:=J C6G6CD:3=6 E2D<D] tIA2?5 D4@A6 @?=J 27E6C E96 286?E 92D AC@G6? C6=:23=6]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6fbg743bb66ea6be_dha`4a2cdchh6ef4QmkDEC@?8mr@>3:?6 >F=E:A=6 =2J6CD @7 D276EJk^DEC@?8m] %96 DEC@?86DE D6EFAD =2J6C D4@A65 A6C>:DD:@?D[ 4@?E6?E D4C66?:?8[ 9F>2? 4964<A@:?ED[ 2?5 >@?:E@C:?8 D@ 6249 =2J6C 42E496D H92E E96 @E96CD >:DD]k^=:mk=: 52E2\=:DE\:E6>\:5lQ6c6e5f`4_c37bdffgh7`76abfa3b3efahQmkDEC@?8mpFE@>2E6 E96 >@?:E@C:?8[ ?@E ;FDE E96 H@C<k^DEC@?8m] $6E FA 2=6CED 7@C 72:=FC6 C2E6D[ BF2=:EJ E9C6D9@=5D[ 2?5 4@DE =:>:ED D@ J@F 7:?5 @FE 23@FE AC@3=6>D 367@C6 J@FC 4FDE@>6CD 5@]k^=:mk^@=m

kAmk2 9C67lQ9EEADi^^K2A:6C]4@>^3=@8^D276\ECFDEH@CE9J\2:\286?ED^Qmk6>m%9:D DE@CJk^6>mk^2m k6>mH2D AC@5F465 3Jk^6>m k2 9C67lQ9EEADi^^K2A:6C]4@>^Qmk6>m+2A:6Ck^6>mk^2m k6>m2?5 C6G:6H65 2?5 5:DEC:3FE65 3Jk^6>m k2 9C67lQ9EEADi^^9F3D]=2^"_b<=8$#_Q C6=lQ?@7@==@HQmk6>m$E24<6Ck^6>mk^2mk6>m]k^6>mk^Am