Published DateMANCHESTER — FairPoint Communications is making infrastructure upgrades to its network in northern New Hampshire that will soon give the company more options to route phone traffic during outages. The company designed a diverse telecommunications ring in the region that is currently being built to benefit both FairPoint's business and residential customers in the region.
FairPoint worked closely with senior management at Northway Bank to provide a network solution that would meet the needs of the North Country. Northway's willingness to become a customer helped make it possible for FairPoint to make the investments that were needed to upgrade the network.
FairPoint's network solution will help meet the business needs of Northway Bank by offering routing diversity that ensures the bank will maintain critical Ethernet and Dedicated Internet access services, so Northway will be able to continue banking services during outages that might otherwise disrupt its business.
"Our goal is to ensure that we can offer our customers banking services critical to their business at all times," said Jeffrey Smith, Northway's senior vice president. "FairPoint's solution provides Northway with the bandwidth we need to conduct our business, the flexibility to handle future growth, along with a reliable, diverse and survivable network."
The improvements FairPoint is making to its communications infrastructure will also mean fewer outages for its residential customers. If there is a failure in a section of the network, traffic can be rerouted in another direction on the new fiber ring.
The first stage of the fiber ring will provide diversity in the FairPoint exchanges of Lancaster, Jefferson, Gorham, Jackson, North Conway and Madison. FairPoint will be able to reroute dial-tone traffic in case of an outage. The company expects that the project will be completed during the fall of 2012.
The second stage of the project will extend the survivable network to FairPoint exchanges in Berlin, Milan and Errol. When this work is completed, all of Northway's core operations will also have a diverse, survivable network in place. Completion of this stage of the fiber ring will allow FairPoint the diversity to reroute dial-tone traffic, thereby ensuring FairPoint customers in these towns have the ability to make phone calls should an outage occur.
"The upgades that FairPoint is making will ensure that during unforeseen network outages, people in the Conway to Lancaster corridor and the Gorham to Errol corridor will still be able to make phone calls and contact E911 in case of an emergency," said executive councilor Ray Burton. "We are pleased that FairPoint has made the investment in the infrastructure in the region that will improve the network reliability."
In addition to these network improvements, FairPoint continues its broadband expansion efforts, investing more than $182 million in communications infrastructure and technology to expand broadband in northern New England, including building thousands miles of new fiber across the region. FairPoint's new fiber-based, high capacity network offers customers a better, faster way to communicate.
"Broadband access opens doors to the world for the residents and businesses in New Hampshire and is vitally important to the state's future economic growth," said Pat McHugh, FairPoint's New Hampshire state president. "Our employees are working every day to build more broadband across the state. We are pleased to announce that we are able make significant upgrades to our network in northern New Hampshire at the same time as we expand broadband availability throughout our great state."
This infrastructure upgrade is being done in conjunction with FairPoint's efforts to meet its broadband target of 95 percent availability across its service area in New Hampshire. The move to 95 percent availability will mean that more than 50,000 additional customer lines (homes and businesses) will have availability to FairPoint's high speed Internet.
FairPoint Communications Inc. is a leading communications provider of broadband Internet access, local and long-distance phone, television and other high-capacity data services to customers in communities across 18 states. For more information, visit www.FairPoint.com.